Skip to Content

Privacy Policy

Last Updated: November 9, 2026

At Blue Fleet Auto, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, purchase products, contact us, or use our services.


1. About Us

The Blue Fleet Auto online store, www.bluefleetauto.com, is operated by Blue Fleet Auto LLC, a limited liability company registered in Pennsylvania, United States.

Blue Fleet Auto Limited, a related company registered in Trinidad & Tobago, operates our local retail location and provides inventory supply, order fulfillment, delivery coordination, and customer support services.

This policy applies to personal information collected through our website, online purchases, in-store transactions, WhatsApp, telephone, email, and other authorized business communications.

Each company is responsible for the personal information it collects or controls in connection with its activities. The companies may share information where reasonably necessary to provide our products and services.


2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal and Contact Information

  • Full name

  • Email address

  • Telephone or WhatsApp number

  • Billing and delivery address

Order and Transaction Information

  • Products purchased or requested

  • Order numbers, invoices, and receipts

  • Purchase history

  • Payment status, amounts, and transaction references

  • Delivery, collection, return, and refund information

Vehicle Information

Where necessary to assist with product compatibility, we may collect vehicle details such as make, model, year, chassis number (VIN), and original part numbers.

Customer Communications

We may retain messages and inquiries received through WhatsApp, email, telephone, social media, or our website, including information needed to provide customer support and resolve order-related issues.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device information, website activity, and cookies.

We aim to collect only the information reasonably necessary for our business activities.


3. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Processing and fulfilling customer orders.

  • Confirming payments and issuing invoices or receipts.

  • Arranging deliveries and warehouse collections.

  • Providing product information and compatibility assistance.

  • Responding to inquiries and customer support requests.

  • Managing returns, refunds, exchanges, and disputes.

  • Maintaining accurate business and accounting records.

  • Preventing fraud and protecting our website and customers.

  • Improving our products, services, and website experience.

  • Sending promotional communications where permitted by applicable law and customer preferences.

  • Complying with legal, regulatory, and financial obligations.

We do not require customers to subscribe to promotional communications in order to make a purchase.


4. Payment Processing

Online card payments are processed through Stripe, a third-party payment service provider used by Blue Fleet Auto LLC.

When you make an online payment, Stripe may collect and process payment information, including card details, billing information, transaction amounts, and information necessary to verify or authorize the payment.

Blue Fleet Auto receives relevant transaction information, such as payment confirmation, transaction references, payment status, and limited card information where provided by Stripe.

We do not intentionally collect or store complete payment card numbers or card security codes within our own customer records.

Stripe processes personal information in accordance with its own privacy practices.

For more information, visit https://stripe.com/privacy.


5. Sharing Your Information

We may share personal information with trusted service providers where necessary to conduct our business.

These may include:

Blue Fleet Auto LLC and Blue Fleet Auto Limited
The companies may share customer and order information to process purchases, coordinate fulfillment, provide customer support, and maintain appropriate records.

Odoo
Our website and business management systems use Odoo to support e-commerce, inventory management, customer records, invoices, and order processing.

Stripe and Financial Institutions
Payment and transaction information may be processed or shared as necessary to complete payments, issue refunds, prevent fraud, and manage disputes.

Courier and Delivery Providers
Customer names, telephone numbers, delivery addresses, and relevant order instructions may be provided to courier companies to complete deliveries.

Communications and Technology Providers
Information may be processed through services used for business communications, website hosting, email, WhatsApp, and related technical operations.

Legal and Regulatory Authorities
We may disclose information when required by applicable law, lawful requests, or where reasonably necessary to protect legal rights and prevent fraud.

We do not sell customer personal information to third parties.


6. WhatsApp, Email, and Customer Communications

Customers may contact Blue Fleet Auto through WhatsApp Business, telephone, email, or social media.

We may retain relevant communications to respond to inquiries, assist with product selection, process orders, and resolve customer issues.

These communications may be accessed by authorized personnel of Blue Fleet Auto LLC or Blue Fleet Auto Limited as necessary to provide our services.

Communications conducted through third-party platforms, including WhatsApp, may also be subject to those platforms' privacy policies.


7. Marketing Communications

We may occasionally send customers information about new products, stock availability, special offers, or promotions.

Promotional communications will be sent in accordance with applicable law and any required customer consent.

Customers may request to stop receiving promotional messages at any time by replying to the message or contacting us directly.

Transactional communications, such as order confirmations, payment receipts, delivery updates, and refund notifications, may still be sent where necessary to complete a purchase or provide customer service.


8. Cookies and Website Tracking

Our website uses cookies and similar technologies to support essential functions, such as shopping carts, website sessions, and customer preferences.

We may also use optional cookies or tracking technologies to understand website activity, improve our services, or measure advertising performance.

Where required, optional cookies will be subject to customer consent.

You may manage available cookie preferences through our website's cookie banner and applicable browser settings.

Further details are available in our Cookie Policy.


9. International Data Processing

Blue Fleet Auto LLC is registered in the United States, while Blue Fleet Auto Limited operates in Trinidad & Tobago.

Because of this arrangement, customer information may be accessed, processed, or stored in different countries.

Information may also be processed internationally through service providers such as Odoo, Stripe, and communications platforms.

We take reasonable steps to ensure that personal information is handled securely and in accordance with applicable privacy and data protection requirements.


10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

These measures may include secure website connections, restricted access to business systems, authentication controls, and the use of established payment-processing providers.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

Customers are encouraged to protect their account credentials and contact us if they suspect unauthorized activity involving their information.


11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy.

This may include retaining information needed for:

  • Customer orders and ongoing support.

  • Returns, refunds, and product-related claims.

  • Accounting and financial reporting.

  • Tax, regulatory, and legal obligations.

  • Fraud prevention and dispute resolution.

Different categories of information may be retained for different periods, depending on applicable requirements and legitimate business needs.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, where appropriate.


12. Your Privacy Choices

Customers may contact us to:

  • Request access to personal information we hold about them.

  • Request correction of inaccurate or outdated information.

  • Request deletion of information that is no longer required, where applicable.

  • Withdraw consent for optional marketing communications.

  • Raise concerns about how their personal information is handled.

We will review requests and respond within a reasonable period, subject to applicable law and any legitimate need to retain information.

We may need to verify the identity of a requester before disclosing or changing personal information.


13. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including payment providers and social media platforms.

We are not responsible for the privacy practices of independent third-party websites.

Customers are encouraged to review the privacy policies of those providers before sharing personal information with them.


14. Children's Privacy

Our website and products are intended for general automotive retail customers and are not specifically directed toward children.

We do not knowingly collect personal information from children for marketing purposes.

If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to address the situation.


15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, technology, services, or applicable legal requirements.

The latest version will be published on our website with an updated effective date.

Where required by law, we will provide additional notice or obtain consent for material changes affecting how personal information is used.


16. Contact Information

For questions, concerns, or requests relating to this Privacy Policy, please contact:

Blue Fleet Auto

Online Store Operator:

Blue Fleet Auto LLC

Pennsylvania, United States

Phone / WhatsApp: +1 (267) 437-9023


Local Retail Operations and Fulfillment:

Blue Fleet Auto Limited

Bahadoor Street, California

Trinidad & Tobago

Phone / WhatsApp: +1 (868) 312-7084

Email: info@bluefleetauto.com

Website: www.bluefleetauto.com

Please include sufficient information for us to understand your request and respond appropriately.